Pinched Head is a privately owned eLearning company located in Toronto. Founded in 2008, our goal is to empower organizations of all shapes and sizes to train people more effectively. We've helped organizations from Napanee to Nairobi achieve their goals by creating interactive learning experiences relevant to their specific business needs.
Robert Frost wrote about the road not taken as a metaphor for the choices people make in life. Looking at my own career, it sometimes feels like I've travelled every road (and hit every pot hole) to get to where I am today.
I started out writing about alternative transportation fuels well before global warming was on the radar. I did a stint as a Communications Officer at the Ministry of Correctional Services where I interviewed, photographed and wrote about the "guests" of the province. Talk about learning by fire how to deal with all types of people.
My career took a turn when I joined Reuters as a Marketing Manager and built an international customer base for a global securities lending system. It turned again when I joined a small software company as a Documentation and Training Manager where I learned the importance of customizing training to customer needs. It was then on to Nortel where I led the documentation and training team into the digital world. After Nortel, I took a role as a Director of Professional Services with a services company where I managed all aspects of custom web development to ensure the successful completion of customer projects. All this prepared me for Pinched Head where I'm happy to say I've found the best place to use everything I've learned along the way.
At Pinched Head, I lead our efforts to innovate the way we plan and deliver work for our clients.