Leading the Way
Robert Frost wrote about the road not taken as a metaphor for the choices people make in life. Looking at my own career, it sometimes feels like I've travelled every road (and hit every pot hole) to get to where I am today. I've worked for large, medium and small companies and on accounts that cover virtually every aspect of the business world — advertising, document management, finance, photography, pharmaceuticals, transportation, technology, telecommunications, and government.
I started out writing about alternative transportation fuels well before global warming was on the radar. I did a stint as a Communications Officer at the Ministry of Correctional Services where I interviewed, photographed and wrote about the "guests" of the province. Talk about learning by fire how to deal with all types of people.
My career took a shift when I joined Reuters as a Marketing Manager and built an international customer base for a global securities lending system. It turned again when I joined a small software company as a Documentation and Training Manager where I learned the importance of customizing training to customer needs. It was then on to Nortel where I led the documentation and training team. After Nortel, I took a role as a Director of Professional Services with a services company where I managed all aspects of custom web development to ensure the successful completion of customer projects. All this prepared me for Pinched Head where I'm happy to say I've found the best place to use everthing I've learned along the way.
At Pinched Head, I lead our efforts to innovate the way we plan and deliver work for our clients.
How I Learn
It is true that people learn in different ways. In high school, a teacher once told me that he measured the success of his class by whether or not I was engaged in the lesson. He's lucky I was ever engaged because I learn best by trying things out for myself. The classroom is not my thing (even though I spent a lot of time in one). I think one of the biggest challenges in implementing effective elearning is to figure out how to reach people in a way that they will learn without breaking the bank trying to do so.
Contact us today.